I translate complicated systems into wins clients actually feel.
Systems Engineer turned relationship-builder. Two years owning an enterprise SaaS platform for 4,500+ employees taught me that tech solutions should always center around making sure the humans on the other end of it succeed. Now looking to bring that same platform ownership, training, and problem-solving energy to a Technical Account Manager seat.
I spent the last two years as the sole US-based engineer responsible for Delta's enterprise workforce platform which meant my responsiblities spanned beyond just shipping features. I was the escalation point, the trainer, the documentation writer, and the calm voice on a Saturday morning on-call page. That's the job of a Technical Account Manager, I just had a different title for it.
Alongside my full-time role, I design and build websites for small businesses and clients. It's been a great way to keep my design instincts sharp.
This client needed a way to display and promote their photography work. I delivered.
One or two sentences on the client, the problem, and what you delivered.
One or two sentences on the client, the problem, and what you delivered.
Website to facilite small cleaning businesses.
Mississippi State University, Bagley College of Engineering
Amazon Web Services
Open to Technical Consultant and Account Manager roles. Reach out — I read every message.